The world of data recovery is a big mystery for most consumers and even some IT professionals. This is largely because hard drives themselves are complex devices and their technological specifics are not generally well known. Data recovery companies thrive on their customers lack of information and often get away with charging obscene rates for any recovery, regardless of complexity. I hope this article will be a helpful resource for consumers and professionals alike. I provide some basic information about data recovery by shedding some light on how hard drives work, how they can fail, what are the chances of successful recovery and how much the user can expect to pay. This information will enable the user to make an informed decision when choosing a data recovery company.

A bit about Hard Drives

A computer hard drive stores data on metal oxide platters which spin up to 10000 revolutions per minute. An actuator arm contains the head which reads and writes the data in the form of magnetic charges one millionth of an inch above the surface. Any given drive can have multiple read and write heads and each head can crash independently. A head crash occurs when the read/write head comes in contact with the platters of the disk (more on head crashes below). As manufacturers strive to cram more space on hard drives without increasing their physical size, the data gets written increasingly closer together, making for very difficult recovery should one or more heads crash. The brain of the hard drive is its controller board and this is unique for each individual hard drive. One other detail worth a mention is the service track of a hard drive. This is an area located on the outer part of the disk platter and it contains the drives firmware zone. The firmware of a hard drive is the information used by the computer to communicate correctly with the drive. These are the main components that make a hard drive work, now lets talk about what can go wrong.

There are many ways in which a hard disk can fail

Hard drives are extremely fragile and can suffer failures in many different ways, leading to a loss of data. The five most common types of drive failures are: logical errors, mechanical failure, electronic failure, firmware corruption, and bad sectors, or any combination these. Least severe of these is usually data loss due to logical errors.

Logical errors are often the simplest and sometimes the most difficult problems to deal with when recovering data. They can range from an invalid entry in a file allocation table, a simple problem that needs little work; to severe issues such as the corruption or loss of the entire file system. Logical errors can be spotted when files become inaccessible, there is a delay in starting up the computer, and programs do not run properly. Logical errors are often seen as simple because there is nothing wrong with the physical drive leading users to try recovering it themselves by using third party software. This is quite risky, however, as running such software on a damaged drive can result in total loss of data. The most effective way to prevent logical errors on your hard drive is to regularly use the Disk Defragmentation tool in your operating system. For more comprehensive information on preventing data loss, visit the tips section of our website.

Recovering a drive with logical errors can be simple and quick, however if the problem requires manual bit-by-bit reconstruction of the data, it can also be quite complex and time consuming. Normally, logical errors are in the lower end of the price range as they do not require manual disassembly of the drive, however there are cases when logical failures end up in the higher end of the price range. The bottom line with logical errors is the sooner they are caught and the less a user tampers with the drive, the better the chances for a quick and thorough recovery.

Mechanical failures are often much more serious than any other failure and frequently lead to a partial or even total loss of data. The most common type of mechanical failure is a head crash, which is when the read/write head comes in contact with the disk platter. Head crashes can be caused by a variety of reasons, including physical shock, static electricity, power surges, and mechanical read/write failure. Mechanical failures are detected by a constant clicking or grinding noise coming from the drive. If you suspect mechanical failure, you must immediately shut down your computer and call a data recovery company for advice.

Mechanical failures are usually the most severe and most challenging to recover from. All mechanical failures require physical disassembly of the drive. The replacement of a read/write head is one of the most complex and costly procedures that can be performed by a data recovery engineer, especially with larger capacity drives. The chances of recovery depend entirely on how much damage the drive has sustained, however they can be quite good. A crashed head does not mean that all your data is lost! Once again, the sooner you catch a mechanical problem and turn off your drive, the more of your precious data is likely to be rescued.

Electronic failures are most common after a power surge or due to some other electric problem, and the most common type is control board failure. A power surge can knock out the control board, making the drive undetectable in the BIOS. Because each drive is fitted with a unique control board, recovery of this type is relatively complex. However, the good news is that normally once the control board issue is fixed, the data is usually 100% recoverable.

Recovering a drive that has suffered from an electronic failure can be time consuming, mainly because the specific problem takes some time to diagnose. Once diagnosed, though, the recovery is usually not tremendously complex and would probably land in the mid-range in terms of price. Most of the time, we are able to achieve a 100% recovery from drives that have suffered an electronic failure.

Firmware corruption is caused by logical problems or physical damage to the firmware zone on the disk platter. When the firmware becomes corrupt, the computer is often unable to properly communicate with the hard drive, and drive is not recognized in the BIOS. Fortunately, when the drive fails due to firmware corruption, the data is usually fully recoverable once the drive has been repaired.

Recovering a drive that has suffered from Firmware corruption is possible with the use of our proprietary technology. Because the firmware information is isolated on the outer rim of the disk, most of the data can be recovered successfully. The complexity of recovering a drive that has suffered from firmware corruption depends on the amount of damage suffered by the service track on the disks platter. Expect the cost of this type of recovery to be in the mid- to high-price range.

Bad sectors are a common fate of all hard drives.

Eventually, all drives develop areas that are no longer functional and when this happens, they are isolated by the operating system. Bad sectors are very much like bumps in the road, areas which are avoided by the read/write head and which are no longer accessible to the user. If mission critical data exists on the drive, we recommend to backup as soon as possible, as the formation of bad sectors often indicates the impending demise of the drive. Finally, and most importantly, do NOT under any circumstances run the ScanDisk or Chckdisk utilities when data becomes inaccessible. These utilities are designed to fix only file system errors and not any other types of errors, so if your hard drive has suffered from bad sectors, these utilities only make things worse.

Bad sectors are accessible

We are able to recover drives with bad sectors using our proprietary mirroring technology. The process often involves manual mirroring bit-by-bit, which can be time consuming. The price of this type of recovery will generally be in the mid-range of the pricing schedule.

I hope the above explanations are of some use to all computer users. The basic fact is that data loss happens to everyone. Every hard drive crashes, and often when you least expect it to. Backup is essential for end-users and business users alike, and there are many excellent ways to back up your data. But if youve lost data, attempt to understand the problem before calling a data recovery company. Be informed, save your money, get your data back.

Even if you are extra-cautious and dont usually click OK when asked to agree with the total loss of your data, data corruption and hard drive crashes tend to happen regardless. Sometimes the corruption is so severe that you cannot even access your disk or partition, let alone read your files.

Did you experience a hard drive failure? No access to disks or partitions? Suspecting virus attack or hardware failure? Stop messing around and call for an ambulance! SoftAmbulance Partition Doctor restores your hard drives health and cures your files and data completely automatically. It wont require you to read any Data Recovery for Dummies books or take a college class learning how to fix your PC. SoftAmbulance Partition Doctor will just ask you which disk or what files you need recovered, and works completely automatically after that, pursuing complete restoration of corrupt files and data.

Under the hood SoftAmbulance Partition Doctor has a complex and powerful data recovery engine. Its not just another free undelete tool or a clone of Windows check-disk. Being a much more complex and way more robust recovery product, SoftAmbulance Partition Doctor combines check-disk and undelete functionality, but does it much better and more reliably. Instead of relying on the possibly corrupted file system to find deleted files, SoftAmbulance Partition Doctor scans the entire hard drive surface to locate every file that can be restored. Its designed to rescue as much data as possible even if your hard drive went amuck and file system is barely breathing.

SoftAmbulance Partition Doctor is a perfect data recovery tool for the rest of us. A simple, intuitive wizard guides you through entire recovery process by asking you multiple-choice questions. Its not a math exam, not even an algebra test! Just select the damaged disk or the drive that contains deleted files to recover, and SoftAmbulance Partition Doctor will start working on that drive automatically. Deleted files, corrupted data, lost documents and broken file systems not a problem with SoftAmbulance Partition Doctor. Download your copy right now from http://www.softambulance.com/

Whatever the cause, there is no reason to panic. The computer may no longer be able to find your pictures, but its unusual for a fault to completely wipe them from the storage card or disk. With the aid of some inexpensive data recovery software, youre almost certain to be able to get your photos back.

There are many data recovery programs on the market, but for photo recovery I strongly advise using software specifically designed to recover digital images. This kind of software has several benefits, not least the ability to show a preview of every recovered image. Often, data recovery tools find files that look like they might have been a digital image, but arent. The preview feature saves you wasting time recovering files that turn out to be junk.

Another advantage of specialised photo recovery software is that it looks only for photo image file types. It knows what JPEG and other image files look like on disk. This improves the chances of a successful recovery, and reduces the number of junk files that are found.

Modern data recovery software is easy enough to use that anyone can do it. You just start the software and tell the program where the drive containing the missing images is. The software scans the drive looking for the patterns that it recognizes as photo image files. When it has finished, it will display a list of files, with thumbnail images showing the content. All you have to do is select the photos you want to recover, and safe them to a safe place on your hard disk.

If I asked you the question: which part of your computer is the most fragile, what would you say? What if I asked: which part is most important to you?
Often, the answer to both of these questions is your Hard Drive.

Your hard drive is likely one the most important things you own. It contains work data, school data, emails, photos, music, movies, tax information, etc… Incidentally, the hard drive is also one of only two moving components in your computer (the other being your optical drive). The following is a list of important maintenance and monitoring techniques you can use to maximize the life of your hard drive and prevent data loss.

Hard drives are physically fragile – handle with care
Statistics show that 25% of lost data is due to a failure of a portable drive. (Source: 2001 Cost of Downtime Survey Results)
Contrary to its seemingly rugged appearance, your hard disk is a very delicate device that writes and reads data using microscopic magnetic particles. Any vibration, shock, and other careless operation may damage your drive and cause or contribute to the possibility of a failure. This is especially relevant for notebook users, as they are most at risk of drive failure due to physical damage, theft, and other causes beyond their control. That’s why we recommend regular backup of notebook hard drives, as often as possible.
Possible solutions include external USB or Firewire drives (although these are prone to the same risks), desktop synchronization, or backup at a data center through the web.

Hard drives write data in a non-linear way forcing it to become fragmented.
When files accumulate on your hard drive, they do not just get written in a linear fashion. A hard drive writes files in small pieces and scatters them over the surface. The fuller your hard drive becomes and the more files you save and delete the worse file fragmentation can be. Hard drive access times increase with fragmentation since your drive must work harder to find all the pieces of the files. The more fragmented your data is, the harder the actuator arm has to work to find each piece of a file.

A case in point: Disk fragmentation is a common problem for users of Outlook Express and database software. Each time outlook saves new mail, it does so in a different physical location from the previous time. This results in extreme fragmentation, causing longer hard drive access times and forcing more strain on the heads. This strain can eventually lead to a head crash, and often that means a virtually unrecoverable drive.Finally, in the event of a total crash, a fragmented drive is much more difficult to recover then a healthy defragged drive.

Luckily, Windows makes it remarkably easy to defrag your hard drive, simply launch the Disk Defragmenter utility (Start > Programs > Accessories > System Tools), choose which disk or partition you’d like to defragment and set it to work overnight or while you are not actively using your computer. Defragmentation will speed up your computer and ensure a longer life for your hard drive.

A very small power surge can fry a hard drive – use a UPS and turn off your computer when you can

Another little-known fact about the fragility of your hard drive is its susceptibility to electrical failure. An electrical failure can be caused by a power surge, lightening strikes, power brown-outs, incorrect wiring, a faulty or old power supply, and many other factors. If a power surge enters your computer, it may do an unpredictable amount of damage, including destroying your hard drive’s electronics or crashing the heads and possibly resulting in total data loss.
The best way to protect your computer from such dangers is to use a highly rated protected power bar or an Uninterruptible Power Supply (UPS). Although these devices won’t eliminate the chances of a crash, they will serve as effective protection in most cases. Also, you can minimize the danger of an electrical problem and reduce wear of your hard drive by turning off your computer or using power-save modes whenever possible. It’s a known fact that 100% of drives fail, the question is when will it happen and will you be prepared? Make sure to check out the knowledgebase section of our website for more detailed information on how electrical power affects your computer.

Be SMART, monitor the health of your drive to prevent unexpected crashes

All modern hard drives have a self-monitoring technology called SMART (Self Monitoring Analysis & Reporting Technology). What most people don’t realize is that the majority of hard drive failures do not have to be unexpected. Most failures occur as a result of long-term problems which can be predicted. By regularly monitoring disk health and performance, you can know about potential hard drive problems before you lose any of your data.

Several excellent utilities are available, including DiskView and Stellar SMART for standard IDE and SATA desktop drives. Also available are tools that monitor the health of SCSI drives and full RAID Array systems. Ariolic Software offers a great utility called ActiveSMART.

The only fool-proof way to prevent data loss is… Backup!
If you only take one of the suggestions here to heart, let it be this one: always back up your important data. After all the monitoring and all the prevention measures are in place, one fact still remains: all hard drives fail. Backing up regularly will ensure that you’re never caught without your critical data. For individuals, the simplest solutions include external portable hard drives, dvd’s, and online storage. For businesses, we recommend renting space at a secure data centre and implementing a disaster recovery plan, regardless of the size of your business.
I hope that the above techniques give you some idea of the importance of hard drive maintenance and provide some insights in how you can protect yourself from data loss.

What Are Clean Rooms?

Clean rooms are rooms that have been designed to reduce the level of particulates in the air like dust aand airborne microbes. Clean room construction employs filters extensively. Outside air is filtered to prevent dust entering the room. Filters and processes will be in place inside the room to remove internally generated contaminants during production and working areas are often further filtered locally such as laminar flow bench.

Staff would usually have to enter clean rooms through airlocks and wear protective gear while working inside the rooms.

There are different classes of clean rooms, with each class limiting permissible different numbers of particles per cubic meter, as well as the maximum sizes particles. Thus a Class 1 clean room is one where the number of particles should not exceed 1000 particles per cubic meter.

Clean rooms are used extensively in the pharmaceutical, semiconductor manufacturing and biotech industries. Data recovery centres typically use a Class 100 clean room that has an allowance of 100,000 particles per cubic meter (compared to 35 million particles per cubic meter in a normal room).

Why Use Clean Rooms for Data Recovery?

Clean rooms are used for data recovery to prevent dust, electro static discharges and such disturbances. These kinds of precautions become necessary because even microscopic dust particles can damage the image on the drive platters, and make data recovery difficult.

With each generation of disks, data is packed more and more densely on the disk platters. It is thus increasingly important that data recovery be attempted in exceptionally clean rooms.

Drive manufacturers usually specify that their product guarantee will become void if the drive is opened by anybody other than themselves, or their authorized agents. And typically, one of the conditions they impose on authorized agents is that the disks be opened in clean rooms meeting specified standards.

Thus clean rooms are necessary for data recovery on both performance and product warranty considerations.

Clean Room Data Recovery

Disk drives are opened only in clean rooms and kept there until the recovery is complete and the drive is closed. All devices are also protected against electro-static discharge, physical shocks, temperature fluctuations and electrical disturbances.

Staff wear special clothing while working in the rooms and particle density is constantly monitored using particle counters. A typical objective of clean room data recovery centers is to maintain Class 10 conditions during production.

Conclusion

Data storage media are getting packed with data more and more densely with each new generation of drives. It is thus extremely important to attempt data recovery in exceptionally dust free rooms.

These days, clean room data recovery uses Class 100 clean rooms where the number of particles is reduced by some 350 times compared to normally prevailing particle density.

Clean room data recovery centers actually aim to achieve even higher levels of dust free conditions during production operations. Even minute specks of dust on the drive platters can damage the image on the media, and make data recovery even more difficult, if not impossible.

A hard drive is the most vulnerable part of a computer; it has moving gears and is hence prone to wear and tear. So when you need hard disk data recovery, you must deeply consider the service and practice of the various repair companies in your area. A company that has been around the block more than a few times is ideal.

But more importantly, experts that ask questions and appreciate your situation are a necessity; companies that approach your needs in an impersonal way simply cannot diagnose your computer problems properly. For example, an expert who is on hand to ask specific questions about your hard disk will know whether or not to go about repair with mere software or through more professional means.

There are a variety of problems that lead to hard drive failure. If the hard drive is part of a mirror set, mirrored stripe set, or stripe set with uniformity, then all you will need to do is replace the drive – any lost data will mechanically regenerate.

A local service company can handle all your concerns though. Fixing a hard drive yourself is a tedious process, requiring lots of time and even research. Your next-door neighbor might be a computer geek, but that doesn’t mean his or her advice is remotely accurate. After all, a computer can fail for many different reasons and they are not always easy to pinpoint.

The ideal solution is usually to replace a failed drive and re-establish your backup. This does not always work though, as many people find the necessary backup is outdated or sometimes, non-existent.

If a hard drive is beyond repair, data recovery is obviously not an option. So prepare for unexpected charges; you might have to buy a whole new drive. In this case, just be careful when replacing it, as you don’t want to lose your data.

In an unfortunate case of hard disk crash or file system failure, what would you try to recover the hardest? Would it be a set of software products such as Windows or Office itself, which you can easily re-install from the original CD or DVD, or would it be files and documents you spent your personal time working on? Unless you have a fresh backup of your documents somewhere, the documents are impossible to simply re-install. If you have a recent copy of your Office documents, thats great! But what if your backup is several days old, and youve put a lot of work into these documents? Or even worse, what if you dont have a backup at all?

Recover latest versions of your deleted documents even after a hard drive failure with DiskInternals Office Recovery securely and reliably. Unlike general-use undelete and data recovery tools, DiskInternals Office Recovery strongly benefits from being designed specifically to handle documents stored in Microsoft Office format.

General-use recovery products scan the computers file system in order to locate files that were deleted or corrupt because of a hard drive failure. However, they frequently fail to work properly if the file system itself is damaged, which happens a lot after hard drive failures.

DiskInternals Office Recovery scans entire surface of your hard drive in order to locate all Microsoft Office documents that are still there. In order to find the documents, it uses a set of signatures that are characteristic for the Office file types. The file system is also scanned in order to retrieve the names of the files. The results of disk scan are matched against information contained in the file system, and you are presented with a complete list of all Microsoft Office documents that are on the disk and that are still possible to recover.

Quite often you dont want to see the list of all Microsoft Office documents that were ever saved on your computer. Theres no point in spending time scrolling through an endless list of files if you just need the latest revision of a PPT presentation or an XLS spreadsheet, but you need that document right away. DiskInternals Office Recovery offers an extensive set of filters allowing you to display only the files that you need with just a few mouse clicks. If you need a DOC file that you know you worked with today, you simply activate the File Format and Date filters, and only the Word documents that were modified on this day will be displayed. If you dont remember the name of the file, but know its title or the person who created the document, the Title and Author filters will show you those files. Similarly, if you only remember a line or even a few words of text from the document, you can instantly locate that particular file by activating the Text filter.

With full document preview in the free evaluation version, there are no worries or surprises in buying DiskInternals Office Recovery. Download the free trial version from http://www.diskinternals.com/ and see for yourself that it is fully capable to do the job!

Modern hard disks have greater storage capacities than their predecessors. Retaining the same physical size, they feature a much higher storage density, allowing storing more files on the same space of their surface. And hence the big problem: if your hard drive fails, you have a lot to lose. Much more than you would just a few years ago, with much less chances to get your data back without precision tools and clean labs.

While theres little you can do about a physically damaged hard drive except send it to a dedicated data recovery service, theres still hope if hard drive failure didnt cause it to stop spinning. Even if your disk is not accessible from Windows you can still access it with dedicated data recovery tools such as The Undelete NTFS Partition Recovery http://the-undelete.com/ntfs_partition_recovery.php or other FAT and NTFS partition recovery tools such as http://www.softinstitute.com/partition-recovery.html

These tools used by non-professionals can often recover damaged partitions and restore the hard drive to its original condition. Is it safe to use the same drive after it failed once? Maybe, depending on the reason of the failure. If data corruption occurred because of a system crash or a power failure, your hard drive is probably unaffected and should be used without a trouble. If a badly written application caused system instability and data corruption, its not your drives fault, and you should not be concerned about its reliability.

If, however, the instability was caused by the hard drive failure, exercise extreme caution. Have a look at the drives SMART logs accessible from Windows Administrative Tools, save your data onto another disk and replace the faulty one. And remember, even if your hard drive is completely inaccessible, you still have a strong chance of getting your data back with data recovery tools from http://the-undelete.com/

1. Determine Whats Wrong:

- your computer will not start at all
- blue screen of death
- your computer boots up, but files are missing or are corrupted
- your computer opens up but you cannot seem to find some of your other drives

2. Weird Sounds

Before doing anything, try to hear if there are any sounds coming from your hard drive like a weird scratching, scraping or ticking. If you do hear something like it, then it is enough to conclude that your hardware may be physically damaged. The only possibility for you is to take your computer to a data recovery service where experts might be able to get your data off for you. Of course, this would entail a lot of time and money, so you may want to weigh the value of the data you lost before going a step further.

3. Do-It-Yourself Data Recovery Tips:

- Acquire and download software to help you out
- Not all software is free
- Attach your hard drive to another computer if your computer has only a single drive. This is to provide enough space to store all your data
- If your computer has a rollback safety feature, try and roll back to a previous saved state to restore damage

4. Possible Causes Of Damage:

- Lightning strike
- Virus
- Hard drive failure
- Accidental deletion of data
- Water/fire damage
- Improper software installation overwriting important data

5. Be Prepared – Make Backups

Having back-ups is the only solution to your data loss problems. They come in various forms:

- Virus protection software
- Personal firewall
- CD backup
- DVD backup
- RAID hard drive

6. Back-Up Tips

- Try investing in backup software of good quality and performance. Products that leave you secured from data loss disaster or further computer file crashes are always a good investment.
- Double check the restore capability. The software should have features that guarantee that while the product is performing your back up it checks all the data down to the level of bits and bytes.
- Double check the capability of your back up medium. Invest on the best back up software you can get and at the same time, for the purposes of prevention, start manually and diligently backing up your data regularly.
- Do an inspection of your hard drives from time to time. Always be on guard of viruses and spywares that can possibly crash your hardware. Defrag your computer regularly to correct errors and check bad sectors as soon as they are detected.
- Be sure you conduct a proper documentation of what transpired during the data loss disaster, what you have observed, as it progresses and the things you attempted doing to give your files the first aid. This will help the data recovery expert to track the problem and recommend the best solution for your problem.